Extremely pleasant and professional. Smart Cremation Complaint 195900 | Scambook So, having a couple of possible choices that might be enough (several hundred dollars cheaper, if the difference was just one or two hundred, I wasn't going to bother) cheaper I went back to check the Smart Cremations contract to compare the details and check how much time I had left on my thirty days. I called the main headquarters and spoke to a lovely woman who had the ** of ***** call me. It is the most stress-free process I ever went through. Cremation Borrows a Page From the Direct-to-Consumer Playbook Not an improvement. Checking the "Reviews" is what brought me here. I cant say that is universal, for them or any other business, but I chose them over five other companies providing cremation funeral services in the Phoenix, AZ area, after research and speaking with representatives from all of them, and Smart Cremation was far and away the best (lowest and reasonable) cost. Working at Smart Cremation: Employee Reviews | Indeed.com 81, br. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. * we had little to no help figuring all this out, we were told the fastest way to get a death certificate was to apply online, we need to get back home. This includes professional services, transportation, refrigeration and a container. The hospital gave us a list of crematoriums and we called Smart Cremations which was the closest to our location. Boy, what a shock that was. After two weeks of the road being clear I had to call them to find out when my father was going to be delivered. I didnt have to go to a funeral home. They came here and explained everything. Neptune Society was sued by the state of Colorado for not putting enough money in the trust accounts and misleding the consumers. privatnosti. When it comes to location, Legacy has to give clear information about its (actual) locations as well as the names, locations, and contact information for the local funeral homes they connect people with. We guarantee to respond immediately with your cremation price quote as well as additional service information. Congratulations to the 2023 Golden Plains Insurance Scholarship Aleksandar Luki Consumers want to see how a business took care of business. We offer a 30 day money back guarantee, and then go out of our way to ensure that our customers are happy if they have a specific need or request. Houston, TX 77056 If you are having trouble logging in, please call us at (800) 700-2203, option 3 or submit a help request using the contact page.Customer Service is available Monday - Friday 8:00 am - 5:30 pm PT, excluding holidays. in 2 reviews 19 year, we met behind a Starbucks under breezy pine trees in the parking lot. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. For more information on how the FTC handles information that we collect, please read our privacy policy. Did not disclose that you would be unable to remove your money from the Retirement investment vehicle he is selling. Jerry Norman who got fired from Neptune Society, and who allegedly got sued for breach of confidentiality is the head of the snake of this snafu like the ones that run SCI, Service Corporation International, one the largest conglomerate mortuary holding companies in America. The General Car Insurance Review | Money Estimated amount consumers saved since 1997: $15,590,010,907. About Smart Cremation | A Direct Cremation Provider Serving the U.S. Smart Cremation understands that more and more people are seeking a simpler alternative to the traditional funeral home & burial. Find Neptune society pros and cons of prepaid cremation for senior citizens in the USA. They took the first payment and had to send me urn and payment plan. Many phone calls and many replacement people in the administrative part of this company. Our Mission. Well, a full refund check in just a few days, and yes, it cleared the bank. Classic case of fox guarding the henhouse. Copyright 1997-2023, Ripoff Report. I told him to have his driver use gps as there was another route.